info@thevetcoach.co.nz

+64 27 245 9976

Consulting

What does success look like for you?

The Vet Coach services are all about successful outcomes. The success of you and your business needs a good plan and consultation. By working together using our experience and expertise, providing advice and collaborative strategic planning, our aim is to help you achieve your goals faster than you could alone.

To begin…

The first step in our service is consulting with you with an interview to get an understanding of you and your business. We want to know what your objectives and priorities are and how these align with your vision and values. We like to sit down with each of our clients to ensure we know exactly what it is you would like to gain from working with The Vet Coach. During this initial discussion, some of the key points we will discuss are:

Where are you at currently?
What areas are causing you pain?
What are your key objectives and goals?
How are you going to achieve these?
What is the time frame?
How will you know when you are successful – can you measure this?

We will discuss your strategic plan moving forward and offer some ideas and advice. Given that coaching is a key part of our service, we will give you the opportunity to experience being coached and, in turn, give you the opportunity to ask us any questions you may have. This session will take approximately 1 hour for an individual and up to 2 hours for a business.

Then…

Based on our interview, your key objectives and strategic plan, we will prepare a proposal for you and include how The Vet Coach can support you to be successful.

For business clients the aim is to enhance the performance of the organisation by developing the people responsible, closing the execution gaps and improving the operational efficiencies while facilitating alignment with the business vision and core values.

Veterinary business areas of expertise

Project development and management
Strategic planning
Integrated performing management and coaching
Upgrade, develop and implement clinical standards of care
Modern clinical/operations systems
Consistent standard operating procedures
Client communication strategies

Nurse-centric clinic models
Preventative healthcare systems
Client-centred service delivery
Best-care patient outcome philosophy
Healthcare team belief systems
Clinical risk management
Career paths for mothers returning to work

Contact The Vet Coach today to have someone who will support you to achieve success and get what you want

CONTACT THE VET COACH

Greg Bartlett has been our business mentor for the past two years.He met with us on a monthly basis and gave us valuable insights into the fundamentals of owning and operating a small family business.

Greg and Wendy Brown, Manawatu Contracting and Drainage

We learnt to write a business plan, understand financials, get along as family in business, motivate staff and deal with all aspects of operating a business. He was very understanding and worked with us at a pace we could cope with. He took time to understand us and how we worked in our current environment. He offered advice and encouraged us to try different approaches. He is a very skilful person with an amazing business skill set which set us on the pathway to operating a successful business. He would be a valuable asset to anyone who wants honest direction and willing to listen to advice. He has been inspiration and a life saver.

Greg Bartlett worked with me when I was a Practice Manager at Pet Doctors. Greg helped me work through various issues that came up in the day to day running of a veterinary practice. Greg is an inspirational person, who gives advice that is both meaningful and useful, while keeping the business needs in mind. Greg is a very astute person who recognises people’s strengths and areas for improvement.

Karen Hourigan, South Wairarapa Veterinary Services Ltd

One of Greg’s most valuable strengths is his vet coaching. He understands the problems that vets face in their daily tasks, he empathises with them, and then helps them to see where they could improve or resolve an issue they may be facing. I would recommend Greg as an asset to any business and would value his input at any time.

As a non-veterinarian Business Manager of multiple clinics going through major change, Greg’s help and support was invaluable. One of his greatest strengths is he works WITH the team to help everyone find the way forward. As a sounding board and for clinical support his support was unstinting. His practical coaching, particularly of junior staff was very well received.

Michele Garry, former Business Manager, Pet Doctors

Greg has worked across the Pet Doctors group of clinics since 2010. In that time he has demonstrated an ability to lead Veterinary teams, both as a mentor to individuals and to groups on a project and change management basis. Greg has consistently sought to develop his own skills as a coach and mentor, and can legitimately claim a position in the select group of Vets in NZ that work in the field of clinical, personal resilience and business mentorship and coaching.

Steve Merchant, Pet Doctors group CEO

I've worked with Greg for approximately two years in my role as Practice Manager at Pet Doctors. I've always found Greg to be approachable and easy to talk to. Most recently his role with me was coaching and mentoring me and my Veterinarians across the four clinics I am responsible for. As I vet nurse, I respect the fact that Greg 'gets it' from a clinical perspective. He not only knows first-hand many of the barriers and challenges of life as a veterinarian and in vet clinics, he's able to provide direction, support and guidance of how to get over, around and through those challenges.

Fiona Hastie Dip VN, Practice Manager, Pet Doctors

Having worked with Greg in coaching and growing many vets, I am impressed by his practical professional approach, and fresh thinking tailored for the individuals. He quickly makes them feel at ease, and knows when to push forward or stand back in different situations. Greg is organised and keeps me on track with planned support/coaching meetings, which is very much appreciated in the crazy world of the clinics.

Greg is always at the end of the phone, skype or email with great advice, positive support and practical tips on getting the best from me and my team. I'd confidently work with Greg in the future, and recommend his skills.

Two years ago I took on a management role as a senior veterinarian in private practice. This meant I had to learn a new leadership skill set to cope with the added responsibilities, continue to develop my clinical skill set, and manoeuvre through many challenging decisions. Greg through all circumstances has been the most supportive mentor I have encountered in my career as a veterinarian. His perceptive vision, practical and sound guidance, as well as empathetic advice have been invaluable in the development of my career and also personally.

Crystal Loh BVSc, Senior Veterinary Manager, Pet Doctors

Greg’s diverse knowledge of the industry and the unique stresses that veterinary professionals endure daily gives him formidable insight on how to develop strategies for individuals to cope and manage situations in a positive and constructive manner. There is a great quote that says "the best teachers are those who show you where to look, but not what to see" (Alexandra Trenfor). I truly believe that Greg embodies these valuable qualities and am pleased to continue working with him towards a brighter future. I would recommend his services to any professional wanting to achieve focus in their lives and reach their goals, whatever they may be.

Give a man a fish and feed him for a day, coach a man in fishing and he will feed himself for life

Telling someone to be responsible for something doesn’t make them feel responsible for it

Change follows naturally and unforced once quality feedback or input is received

Awareness is knowing what is around you, self awareness is knowing what you are experiencing

Blame evokes defensiveness – defensiveness reduces awareness

If we do not change direction, we a liable to end up where we are headed

A manager must be experienced as a support, not as a threat

A coach recognises that the internal obstacles are often more daunting than the external ones

Coaching focuses on future possibilities, not past mistakes

When the reality is clear, it brings the goals into focus

When you are sure that you have no more ideas, just come up with one more

The carrot and the stick are pervasive and persuasive motivators but if you treat people like donkeys they will perform like donkeys

Pain is inevitable, suffering is optional. There will be painful events but we don’t have to suffer from them

Every issue, belief, attitude or assumption is precisely what stands between you and your relationship to another human being – and between you and yourself.

Let us not look back in anger, nor forward in fear, but around in awareness.

If you smile when no one else is around, you really mean it

Self-confidence is the memory of success

You must be the change you want to see in the world.

Logic will get you from A to B. Imagination will take you everywhere…It’s the preview of life’s coming attractions.

The only people with whom you should try to get even with are those who have helped you

Nature, time and patience are three great physicians.

When you tell the truth, you never have to worry about a lousy memory.

Doing the best at this moment puts us in the best place for the next moment.

At 20 we worry about what others think of us; at 40 we don’t care about what others think of us; at 60 we discover they haven’t been thinking about us at all.

The only person you’re destined to become is the person you decide to be.

Keep your sense of proportion by regularly, preferably daily, visiting the natural world.

Consulting

What does success look like for you?

To begin…

Then…

Veterinary business areas of expertise

Making Changes Happen This Year with SMART Goal Setting – Why and How?

Give yourself the gift of ‘Me-Time’ this festive season

Managerial leadership – Is it easy or harder than riding a horse?

Mindfulness and self-care for a fragile profession

Notice what you are noticing